Category: Healthcare

Studies have shown that 40-80% of the medical information patients are told is forgotten immediately. The remainder of the information they do remember is incorrect. There are tools to help improve both retention and comprehension. There are tools to help the provider give information that improves understanding, recall and follow through. Let’s talk!!

Consumers of healthcare and providers of healthcare are partners in advancing health wealth for all. When you encounter your partner in healthcare , be prepared with an opened mind , a patient heart and a cooperative soul. Communication is key. One simple tool to ensure you are speaking the same language is the “teach back…

I spoke with a patient today who was recently discharge twice from two different hospitals. She made the statement “ they sent me home from emergency because my head was ok, but they didn’t know how sick I was from before.” She was looking for help. I’m sure this is not an unusual story. Hospital…

There’s always a story from a patient or caregiver. If you ask them to tell you what the doctor said, you may get a confusing, and misguided response. This happens to me all the time. Some of the responses are scary and makes me worry about how the patient will survive. Realizing medical terms and…