Category: Healthcare

As I am starting to build, and promote this community focused business, I received notice my fulltime position was eliminated. Of course that was a shock. I am having to pivot. As I reflect, when the VP was talking to me, I couldn’t exactly tell you what he said. It made me think about patients…

I was talking to someone who was recently admitted and discharged from the hospital. Among other eye opening statements was the statement; “I’m taking this extra salt pill but I don’t know what for..”. This is confirmation to continue to work on community education to improve health literacy. The goal of my ministry is to…

Listening is an underrated skill. Intentional actions to improve listening skills is beneficial for both parties involved in a conversation. When it comes to healthcare, the provider can help patients by taking time to listen to patients’ explanation and description of the condition which brought the patient to require medical attention. The patient may find…

Studies have shown that 40-80% of the medical information patients are told is forgotten immediately. The remainder of the information they do remember is incorrect. There are tools to help improve both retention and comprehension. There are tools to help the provider give information that improves understanding, recall and follow through. Let’s talk!!

Consumers of healthcare and providers of healthcare are partners in advancing health wealth for all. When you encounter your partner in healthcare , be prepared with an opened mind , a patient heart and a cooperative soul. Communication is key. One simple tool to ensure you are speaking the same language is the “teach back…

I spoke with a patient today who was recently discharge twice from two different hospitals. She made the statement “ they sent me home from emergency because my head was ok, but they didn’t know how sick I was from before.” She was looking for help. I’m sure this is not an unusual story. Hospital…

There’s always a story from a patient or caregiver. If you ask them to tell you what the doctor said, you may get a confusing, and misguided response. This happens to me all the time. Some of the responses are scary and makes me worry about how the patient will survive. Realizing medical terms and…