The bottom line

I have first hand knowledge that healthcare is a business. I get it! But it has also been a calling for many providers. The difficulty for those providers lies within the systems that place demands on time, productivity and reimbursement. Those demands eat away valuable face time with patients. Time that could be spent educating, explaining, listening, and comforting. Still, we have to figure out how to meet the patient where they are and provide education and listen and repeat information when needed. If we don’t, we will keep health illiteracy exactly where it is-unacceptable.